Industry Focus & Expertise

Universal Survey is the only firm aligning data collection services with specific industries.  Our more than 1000 sector specialists provide consultation and execute survey data collection efficiently and accurately.

“It costs more to find a new customer than to keep an existing one.”

Whether you are helping to improve customer relations or identify service, price or quality concerns, Loyalty Gauge provides customers with convenient ways to share their opinions.

With Loyalty Gauge, measure your customer’s opinions using Survey Convergence to maximize reach to your customers.  Give your customers the opportunity to provide feedback in their preferred method, and build even more loyalty.