A leading market research data collection firm specializing in global consumer and executive interviewing

Since 1997, Universal has conducted millions of telephone and web surveys from New York to California, London to Tokyo, and Moscow to Capetown.

From years of extensive telephone and web survey experience, we have developed expertise among hard-to-reach populations, and now hold the keys to successfully interviewing the following audiences:

  • Medical audiences, including general and specialty physicians, nurses, hospital administrators, pharmacists, and consumers who suffer from a range of medical conditions.
  • Business audiences, including business owners, “C” level professionals, Vice Presidents, lawyers, accountants and MIS/IT professionals.
  • Opinion, community, academic and religious leaders.
  • Bilingual and multilingual consumer and business audiences.
  • Children and teens.
  • Low incidence product and service users.

In addition, Universal possesses expertise in the following industries.

Services

 Energy
 Entertainment
 Financial
 Government
 Healthcare
 Media
 Political polling
 Restaurant / fast food
 Retail
 Transit
 Travel and leisure

Products

 Apparel / fashion
 Business equipment
 Durables (auto, appliances)
 Hardware / software
 HBAs / personal products
 Medical
 Packaged foods / beverages
 Pharmaceuticals
 Toys / games

Agencies / Consultants

 Advertising agencies
 Corporate identity firms
 Management consulting firms

Non-Profit Sectors

 Government sectors
 Industry organizations
 Social agencies